Missedly — never lose another job to a missed call

What it does

Home-service businesses miss calls all day. They're under a sink, on a roof, driving between jobs. The caller doesn't leave a voicemail — they ring the next company on the list.

This service answers that call by text, automatically, in the seconds that matter.

The call is missed

The business's phone rings and nobody is free to answer it.

We text back

Within seconds, the caller gets a friendly message from the business asking what they need.

The details are gathered

The assistant asks what needs fixing, where, and when the caller is available — then offers a time from the business's own calendar.

The owner gets a new customer lead

A text alert with the job, the address and the requested time, plus a dashboard holding the full conversation.

What the caller actually receives

Hi! This is [the business] — sorry we just missed your call. We're your local heating and cooling team; how can we help today? Msg & data rates may apply. Reply STOP to opt out.

Every conversation honors STOP, START and HELP. No number is ever contacted that has not first called the business — there is no marketing, no bulk sending and no purchased lists.

Emergencies are treated as emergencies. If a caller mentions a gas smell, smoke, fire, a burst pipe or flooding, the reply puts safety first and tells them to call 911 or their utility — before anything about booking.

What the business owner gets

A text alert the moment a new customer lead is ready to book, with the job, the address and the requested time
A dashboard showing every caller, the full conversation, and what still needs attention
Emergencies flagged in red and pushed to the top
Obvious junk and robocalls screened out, so alerts stay meaningful
The ability to take over any conversation by hand, from the dashboard or by replying to the alert
A single switch to pause the assistant while they are away, so no appointment is offered during that time

How we handle information

Callers give real details — names, addresses, and what has gone wrong in their home. We treat that seriously. Information is kept only as long as it is needed, deleted on request, and never sold.

Privacy notice for callers →

Privacy notice for businesses →

Interested?

The service is being rolled out to home-service businesses in Hampton Roads and Northern Virginia. If you run one and lose calls you'd rather not, get in touch.